At the moment (July 2025) we are covering the Daventry and Northampton, Rugby and Banbury areas and surrounding villages.

I (Anna) the founder, have a passion for cleaning. I like to please my clients and am happy when they have a clean and happy home? We're a growing business and referrals are important to us so we are motivated to do a good job for you. We also will offer a loyalty scheme for regular customers with bonuses and offers, for repeat purchasers.

Professional Expertise: Our experienced team uses industry-leading techniques and eco-friendly products to deliver exceptional results.

Reliable and Flexible: From weekly cleaning to one-off deep cleans, we adapt to your schedule and preferences.

Trusted by Homeowners: Join our satisfied clients who rely on Cosy Cleaners for their domestic cleaning needs.

More details on our key values are:

Professionalism

We turn up to work and appointments on time.

We are very reliable.

We are presentable and always wear our uniform and PPE as required.

We stick to out timings and estimates and clearly communicated in advance, to clients, if there is any divergence.

We respect our clients’ homes.

We complete our post clean report with clients every time.

We report into the office as required, usually on a daily basis.

Quality

We operate to a high standard – as defined in your onboarding / training.

We aim to have no jobs here we need to go back to rectify.

We aim to get %* reviews and referrals from all our clients.

We recognise this is a people business, and doing a good job and getting referrals is key.

We operate according to all the Cosy protocols and use the appropriate technique and chemicals for the job.

Friendly

We are friendly and smile at our clients, and each other.

We do not bring problems to work.

We engage in conversation when requested and pay attention to our clients

Reliable

This is also part of professionalism and quality, but we undertake reasonable endeavours to be reliable, which means turning up to all client assignment and on time.

Inevitably, things will go wrong, and in these circumstances good and prompt communication with your manager and/or the client, will help a lot and may save the day.

Anna

:-)

The main services we offer are:

Cleaning: Maintain a pristine home with our weekly or bi-weekly cleaning packages.

Deep Cleaning: Thorough top-to-bottom cleaning, perfect for spring or special occasions.

End-of-Tenancy Cleaning: Ensure a seamless move with our comprehensive service.

Commercial Cleaning: Offices and retail units, regular cleaning.

There are two main flavours of cleaning: regular and one off:

Regular cleans

Regular maintenance clean: The most popular is the regular weekly maintenance clean. The period can be weekly, bi-weekly or even monthly. As it's a regular job this is referred to as a maintenance clean.

Add-ons are available such as oven cleans and ironing.

One off cleans

Deep clean: When we start the first time on a property, particularly if it has not been regularly cleaned, there’s been construction or tenancy have moved out etc – then this is a deep clean. it may be move/in / move out, post construction, end of tenancy or just a deep spring clean. As its name suggest this is deeper and more thorough clean and often the condition is worse to start with. Additional items of work are undertaken so the process can take twice as long as a standard maintenance clean.

In our checklist here: checklist article here – we list all the standard items covered in a maintenance and deep clean.

If we are doing fixed hours we will agree the priority of jobs. Anything task, additional items like fridges and ovens, can be covered, but they need to be agreed in advance.

See our current list here: Cosy Cleaners Services

Initially you should book an estimating session where we chat through your requirements on the phone or Zoom - check out the Request page here.

Then we will probably want to visit your house for a brief inspection before we can give an accurate estimate and get started.

Our pricing is worked out based on a default hourly rate. The typical standard cleaning rate is around £22 per hour. However, for one off work this typically starts at £25-30 and urgent work £35.

We assess your property (or you answer questions on our detailed checklist) to understand the number and size of different types of rooms. From this we can estimate the number of hours for the relevant cleaning service.

For instance, we may estimate 5 hours for a 4 bed, 2 bath house. The cost is then estimated at £x, based on the relevant hourly rate.

If the clean takes longer, we will endeavour to contact you at the time to agree the issue and additional time. if you do not approve additional time, we will reduce coverage of the clean so, we may need to focus on certain rooms. If the clean takes less than 5 hours we will charge the actual time, subject to our minimum charge of 3 hours work.

When we make an estimate before we start, we need a minimum of £25 deposit.

When the job is complete we raise an invoice and send via email and ask for prompt payment - via the payment button in the invoice - so we make it very easy. Most of our clients pay the same day or pay monthly in advance. if you leave your credit card details on the secure service, then the payment will happen automatically.

We also provide an online portal where you can raise requests, see quotes and invoices and see past and future bookings.

We may make a small charge for late payments. If there are late payments, slots for the following period will potentially be forfeit and a daily late payment charge made. Payments are all made online or by credit card on our mobile payment terminals.

One off jobs - we ask for a high deposit, usually about 1/3 to 1/2 of the job fee.

We can set up automatic payments for regular cleaning. Regular cleaning contracts also attract a discount off our standard rate. Some of our clients prefer to pay monthly in advance.

Note: we do not take cash except in emergency situation and then there is a £5 handling fee as we will need to bank this, as none of our business operates on cash.

You can fill out our online questionnaire here. This is essentially the same questions we would ask on a phone call.

Once we have the details we have a feel for the size of the job, but unless its a fixed number of hours, we may still need a short visit.

After this we can send you an estimate. If you are happy and accept the estimate ( press the button!) then we can book in the clean and send you an invoice. We require a deposit (£25) to be paid in advance, for first visits to new customers. After that we require payment on or before the day of cleaning.